日本と海外をつなぐクラウドソーシング

Vodafone New Zealand

Billing Specialist

2016/01～ 2018/07

Handles billing for Vodafone New Zealand Telecommunication Company
Happily, explains what are the charges being billed.
Fix discrepancies for customers billing
Handles Inbound/Outbound call
Offers upgrades and Technical support for Broadband Connections & Mobile
Does Technical support for mobile and landline

RED8- CALIFORNIA

Field Admin Virtual Assistant

2018/11～ 2019/07

Assist Sales Executive with their Purchase Orders and Order Quotation. Generate P.O. and quotation. Create a PDF file for both purchase order and quotation
Booked orders to vendors and Track Orders
Encodes information and contacts to Sales Force
Sends out a communication to the sales executives and to the sales agent.
Make a follow-up if it’s already processed and shipped
Report Status of Purchase orders

Amazon Virtual Assistant

Management Listing

2019/08～ 2019/10

It's a part-time job only 2 hrs
Amazon Account Management and listing- I upload pictures of the products in seller central, I check out orders, stocks and do customer service for the product itself.
Create products description and check for possible keywords using the amazon keyword tool. We use spreadsheets to monitor products.
Customer Service and Fullfilment

PREDICTIVE HIRE

Virtual Admin Asssistant

2019/02～ 2019/05

Lead Mining using LinkedIn Account, Hunter and Sales Navigator and rocket reach
Managing CRM- I make sure to put all the HR titles inside Hubspot. I put them into category ex hospitals, banks,
I send out the primary email where we check if the email ad is active or not
I schedule the second email campaign which is already in Hubspot.
Sometimes I create email campaigns using Canva as templates.
Manage email for the team. I extract information such as referrals and I reply sometimes answer the basic queries.