日本と海外をつなぐクラウドソーシング

JTB Europe Ltd

Supervisor at Leisure Travel section

2008/06～

Supervisor at Leisure Travel section
1. Rugby World Cup 2019 - working as an on-site coordinator as well as arrangements of events, transport and accommodation. Participating in the monthly meeting and visits to the official operators in the UK and Ireland.
2. Coordinating events by regional tourist boards (selecting invitees as well as event organisations) such as, Kanto tourist board, Ishikawa Prefecture tourism, Hiroshima Prefecture tourist board
3. Coordinating press (both print and digital) and agent fam trip on requests from regional tourist boards such as Oita prefecture, Hokuriku region, Chubu region, Shikoku region. The coordination include selections and invitations of press and agents as well as the post trip follow-up
4. Presentations at consumer events like World Travel Market, Destination Show London, Hyper Japan, as well as trade events like Travel Trade Gazette, Selling Travel show
5. Sales activities and trainings at tour operators/travel agents in the UK and Ireland.
6. Coordinating sport and school tours for
*Japan national football team's tour in Belgium, Netherlands and Austria (3 different occasions)
*The Japanese School in London's school trip to Scotland and Wales (2012-18 twice a year)
*UK schools' school trips to Japan (not leading them to Japan but made a presentation at the parents evening).
7. Producing tours and making brochures as well as updating the company website.
8. Training & recruitment
• Training to the new staff
• Recruitment activities (advertising and interviewing)

Euro Creative Tours (UK) Ltd. (ex-Jalpak International Europe), London, SW1

Supervisor at Jaltour, Japan-bound Tour Operations

2005/02～ 2008/05

1. Production and marketing activities
• Tour productions: general tours or special tours like school trips or war-veterans’ tours
• Updating and maintaining the website
• Monthly E-mail newsletter to individual consumers and travel agents
• Advertisement on media such as guidebooks, magazines or newspapers including the Sunday Times
• Participations in travel exhibitions like World Travel Market or Destinations Travel Show
• Conducting questionnaires to those who travelled with us
2. Sales and operation activities
• Sales calls to travel agents or schools as clients, or suppliers
• Presentations using DVD and/or PowerPoint
• Travel arrangements for groups (school, companies etc.) and individual tours.
3. Recruiting and training the staff
• Training to the new staff
• Recruitment activities (advertising and interviewing)

Euro Creative Tours (UK) Ltd. London, W1

Assistant Supervisor, Corporate Travel Reservation Section

1997/11～ 2003/08

1. Booking arrangement
• Travel arrangements with using on-line booking system Galileo and accounting system.
• Communications with customers by phone or email in both English and Japanese
2. Supporting role of IT related issue
• Creation and maintenance of the customer date in the system
• participation in the system-related seminars
3. Training the staff
• Training to the new and existing staff with the manual created by myself

JTB (ex-Japan Travel Bureau) Plc. Kita-Kyushu Branch, Fukuoka, Japan

Sales Executive at Corporate Travel Sales Section

1994/04～ 1995/12

Corporate Travel Sales Section
1 Sales activity to corporate clients and organisations
• Incentive tours, religious tours arrangement in the domestic tour in Japan
2 comprehensive arrangement of tailor-maid organised tour
• planning, negotiations with suppliers, invoicing