日本と海外をつなぐクラウドソーシング

United HealthGroup

Customer Service

2020/01～ 2020/07

Answer queries about their Medical Insurance
Book an appointment with partner Physician.

Concentrix

Customer Service

2018/10～ 2019/12

Handle different kind of line of business.
Been an agent for Tax return queries - Project Based.
Associate of leading bookstore in US. Providing information about orders and membership
Collector of payment in a known bank in US. Cater credit cards, mortgage and car loans

Teleperformance

Email and Chat Support

2017/05～ 2018/08

Handle queries about Hotel Reservation
Assist customer in cancelling and changing the dates of the booking
Calling hotels if needed

Convergys

Customer Service

2016/04～ 2017/04

Handle queries about Tax returns
Assist customer to file Fraud and Dispute
Provide information in card related inquiry