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yozora15
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- Last Login : 2020-07-06
- Member Since : 2020-07-06
Career
Description
iQor Philippines Inc
Resolution Supervisor
2014/06～
Been part of the Sprint Finance Department since 2014. Promoted to Resolution Supervisor as of January 2017. Tasked with taking escalated calls, handling retentions and in providing customer, billing and technical support.
Teletech Pilipinas
Level 1 Technical Support Representative
2013/11～ 2014/04
Been a part of the AT&T U-verse campaign. Tasked with providing technical support for the services offered by AT&T U-verse.
Teleperformance Philippines Inc.
Tier 1.5 Technical Support / Technical Sales Representative
2012/10～ 2013/09
Tasked with engaging customer via live chat, email and outbound calls, providing after-sales support and technical support to the customers of Symantec PC Tools and Norton brands.
