日本と海外をつなぐクラウドソーシング

Telus Internationl

Customer Support Representative

2016/09～ 2018/03

We handle for Uber U.s and Canada account. We provide assistance on customers end specially on the drivers end. We also provide information that they needed specially when it comes to the app the their using.

Telus Internationl and IBEX Philippines

Customer Support Representative / Technical Supoport Representative

2016/09～ 2018/03

Been in BPO industry for 3 years. My first BPO experience is at Telus international. I worked as a CSR. We handle for UBER U.S and Canada account. We actually provide assistance on customers specially on the drivers end. Also, worked as a Technical Support Representative in IBEX. We handle for AT&T account which is for U.S base account. We also provide assistance on customer end regarding with their plans that they are using. Also, we provide assistance if in case that they are having issue on the device that they are using.