日本と海外をつなぐクラウドソーシング

411 BPO

Data Entry Specialist

2018/11～

• Enter new deals closed by agents into system.
• Waive balances.
• Create trouble tickets for Accounting.
• Receive settled e-checks.
• Apply discounts for clients as requested by agents.
• Receive daily payments using Quickbooks.
• Analyze, apply, and close tickets from other departments.
• Process Chargebacks.

Jollibee Foods Corporation

Assistant Restaurant Manager

2017/11～ 2018/04

• Manages staff schedules and shifts.
• Controls the flow of operation daily.
• Handles customer complaints and staff concerns.
• Ensures that staff gives great customer service.
• Ensures the overall quality of Food, Service, and Cleanliness in the store
• Monitors the financial performance of the store.
• Enforces company policy to cultivate an environment that makes staff hold one another accountable for their actions.
• Manages complete administrative work and correspond with other departments.