日本と海外をつなぐクラウドソーシング

Tomita Yokeijo Ltd.

Factory Worker

2018/06～ 2020/01

Worked in a poultry/factory in Japan for almost 2 years. Learned their culture and language.

Hello Sensei

English Teacher

2020/09～ 2020/01

Worked as a part time English Teacher for Japanese students.

BPO

Customer Service Representative

2011/01～ 2017/12

-Assist customers with their bills.
-Assist adding feature in their services.
-Help explain bill
-Transfer calls to correct department
-Coordinate Host and guest for reservations.
-Providing customer satisfaction through 1st call.
- Ensuring all concerns are solved during 1st call.

BPO

Technical Support Representative

2011/01～ 2018/12

- Help troubleshooting device
- File case for concerns that are beyond tech support's ability to resolve.
- Report lost/stolen device
- Replace device if broken