日本と海外をつなぐクラウドソーシング

JP Morgan Chase

Business Analyst

2018/10～

•Compiled current business intelligence data into reports and presentaons.
• Idenfied bolenecks in processes and implemented new and improved procedures and policies to ease fricon and improve efficiency.
• Computed, recorded, and proofread numerical data in order to prepare weekly/monthly records and reports.
• Manipulated data using pivot tables, pivot charts and macros in Excel.

JP Morgan Chase

MB Operaons Sr Specialist I

2013/08～ 2018/10

• Accepted and processed customer payments and applied toward aging account balances with the approval of higher management.
• Promoted a strong commitment to effecve loan processing by following up with all necessary pares and quickly resolving issues.
• Submied completed loan applicaons, including recommendaons for management approval

JP Morgan Chase

Foreclosure Specialist

2011/04～ 2013/08

• Assessed the remaining due loan amount and current property appraisal to determine if the property will sll be able to sell in the market.
• Worked with foreclosure aorneys to review documents and made all required correcons based on the provided guidelines of the investor.

JP Morgan Chase

Customer Fulfillment Specialist

2010/03～ 2011/03

• Kept customer account informaon current and accurate by preparing, completing and processing forms and database changes.

American Data Exchange Corporation

Business Process Associate

2006/03～ 2010/02

• Examined legal documents to complete Title Insurance policies.
• Researched the correct property address indicated in Deed of Trust and Security Deed.