日本と海外をつなぐクラウドソーシング

Upwork

Business Manager | Marketing Specialist | LinkedIn Specialist

2019/12～ 2013/08

I help entrepreneurs and start-up owners by increasing their revenue through proven and tested sales and marketing strategies.

I'm an online freelancer on Upwork. These are the jobs or task that I had undertaken via Upwork: lead generation specialist, project manager, Kindle and CreateSpace specialist, virtual assistant, customer relationship officer, image researcher, web researcher, personal assistant, basic photo editor, manuscript formatting, sales representative, and all other administrative tasks.

Author Solutions, LLC

Author Assistant

2012/10～ 2013/07

Initially, I worked as a Customer Care Specialist for five months and I was promoted as a Submission Specialist thereafter. My primary task was to follow through with authors--provide assistance in preparing their manuscripts and other layout instructions--so the book project will be endorsed to the design stage. I was consistently hitting my monthly quota and was able to receive the appropriate incentives.

Executive Boutique Call Center

Appointment Setter

2010/10～ 2012/08

I worked as an outbound and inbound call center agent for sales and loan application accounts. I was consistently one of the top 5 performers of the team and a benefactor of attendance bonus (given to those who do not have absences and lates within one month period).

The Church of Jesus Christ of Latter-day Saints

2-Year Humanitarian Missionary Volunteer

2008/05～ 2010/05

I was called as one of the two Assistant-to-the-Mission President and was given the special assignment to train about 130 full-time missionary volunteers through workshops and actual fieldwork.

Qualfon

Customer Retention Specialist/Tech Support

2007/06～ 2008/03

I handled customer service complaints and technical issues of customers with their prepaid mobile phones. Later on, trained as Tier 2 representative and had been part of the Customer Retention Team taking supervisory calls and line activation calls. I was awarded a certificate of excellence for Quality for an outstanding performance for the month of February 2008.