日本と海外をつなぐクラウドソーシング

Startek USA, Inc.

Accounts Receivable Specialist/ Payroll Specialist

2013/05～

Accounts Receivable Specialist
• Coordinates with Operations Managers or point person in operations regarding billable items to clients
• Extract agent’s paid hours in system for billing data
• Prepare Billing Invoice for assigned accounts
• Ensures accuracy of pay for handled account
• Prepare monthly DSO
• Prepares estimates as needed by handled account
• Process payment application on system
• Monitor Payment made
• Maintain Collection report as needed by account
• Process reconciliation as needed by handled account
• Send Statement of account as needed for handled client
• Answers queries on invoices from client
• Spearhead meetings concerning invoice as needed by account
• Presents initial invoice for approval for new accounts
• Coordinates with operations regarding data for new accounts or changes on invoice for old accounts
• Ensures that rates and billable items are updated on invoice
• Maintains data of invoices and contracts
• Coordinates with clients on payment update if needed
Payroll Specialist
• Process payroll for the handled accounts
• Ensures accuracy of pay for handled account
• Ensures incentives raised for crediting are included on nearest pay-out
• Address payroll inquiries
• Resolve disputes and ensures crediting the following pay-out
• Close resolved ticket on Pay Discrepancy Tracker
• Process Final pay of separated employees
• Ensure pay information for separated employees are available
• Release Final Pay checks to separated employees
• Conduct New Employee Orientation for Payroll to newly hired employees

2GO Group, Inc.

HR Specialist

2009/12～ 2013/03

HR Specialist – Recruitment and PIS

People Information System
• Updates new hire’s information in oracle PIS by completing the information based on pre-employment requirements submitted by the new hire.
• Validates change status of employees as applied by the leaders online by checking the Total COS Report and verifying what has been changed in the system.
• Updates statutory information in oracle PIS by having the complete government documents with necessary attachments to reflect proper tax exemptions.
• Updates ex-employee’s final process date in oracle PIS based in the separation documents submitted by employee for the proper computation of the final pay.
• Produce & audits manning list report by extracting the manning list in the system and coordinating with HR Specialist regarding the accuracy of report
• Reviews and maintains 201 files by checking the completeness and send report to HR Specialist regarding lacking documents for completion
• Ensures completeness of documents for resigning, retiring employees prior to release of separation pay (Clearance form, Voucher, Quit claim, DOLE report, etc.)
• Monitors clearances of ex-employees by coordinating with HR Specialist regarding status.
Applicant Sourcing
• Conduct regular sourcing activities in order to maintain adequate pool of applicants for vacancies
• Prepares and post announcements for vacancies within SLA
Recruitment Process
• Conducts initial screening and assessment
• Administers assessment test and releases result
• Monitors Medical Service Provider release of result
• Assures that new hires attend all the modules in the Corporate Orientation
• Creates 201 file in Oracle HRMS for all new hires
Administrative Duties
• Coordinates onboard integration
• Arranges schedule and logistical requirements
• Maintains and updates applicant databank for reference and sourcing

HR Specialist – Special Projects
• Assist in the implementation of wage and salary management, job evaluation and performance appraisal.
• Observe and interview employees to collect job and occupational information
• Assist in occupational classification, detailed job description, define job levels and families, in partnership with line leaders
• Conducts Job Analysis
• Assist department in Job Design/ Job Description/ Job Documentation creation
• Assist in Job Evaluation Project
• Ensures the integrity of compensation and job related data by regular audits and data maintenance
• Prepares reports needed for annual merit increase
• Assist the HR Manager with maintaining the tools and documentation related to compensation program and initiatives
• Assists the HR Manager with preparing the employee communication materials related to Compensation program or process
• Prepare reports or conduct research as requested