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クラウドソーシング ワークシフト > フリーランスを探す > mildredG > 学歴・職歴
mildredG
職歴
詳細
Teletech
Team Lead
2015/04～ 2019/07
- Handles 15 to 20 members who should be responsible in meeting client goal.
- Does coaching wherein positive feedback is provided to help empower the team member while, constructive criticism is provided to help avoid and improve skills and misbehavior.
- Encourage team member to provide their feedback to establish good relationship that will help achieve our goal.
- Utilize Microsoft Word/Excel for data gathering and historical analysis of both the program and team member’s development.
- Utilize Powerpoint when doing a presentation of changes and uptraining,
