日本と海外をつなぐクラウドソーシング

Sitel Philippines

Level 1 Technical Support

2012/01～

Handling inquiry about to set up laptops, desktops and tablets. Helping out customer to determine if the issue is hardware of software and up-selling warranty.

Expert Global Solutions

Customer Service Representative

2012/01～

Answering calls from customers regarding their news papers. Flagging specific location if there's a problem with the newspaper delivery.

Telus International Philippines

Back Office Representative

2013/01～

Provisioning orders from our Sales Team. Calling out clients to provide schedule for the installation.

Concentrix Daksh

Email and Chat Support Specialist

2015/01～

Helping out partners (Drivers) with the documents they need to submit in order for their account to be activated. Part of my task is to check the laws in each state to ensure that our partners (Drivers) will not have any issues during operation.

Sterling Talent Solutions

Outbound Verifier

2017/06～ 2018/02

As a verifier I sent out emails and do outbound calls to check if all the information provided by the applicant is correct based on the guidelines of the clients.

Teledirect Ecommerce (Philippines) Inc.

Senior Case Manager

2018/03～

I originally started as Crewbie that helps both guests and hosts with how to set up their accounts and mostly "How it works" of the platform. Promoted as a Case Manager that handles decision making and after a month, I was promoted as a Senior Case Manager that implements the policies that governs the platform.