日本と海外をつなぐクラウドソーシング

Wyndham Destination

Field Marketing Manager

2018/08～ 2019/07

Identify, develop, or evaluate marketing strategy and programs to generate leads for sales presentation

Manage and lead marketing teams : Resort host, minivac host and OPC

Monitor and involved in resort host team in doing concierge service and handling complaints

Responsible, lead and manage minivac marketing team in telemarketing call & service, pre check in room inspection, arrival and checkout airport transfer

Leading and responsible for marketing team to achieve target both in customer service and setting appointment

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Evaluate the financial aspects of marketing programs development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.

Coordinate with resort/hotels managers from all division such as house keeping, front desk, F&B and reservations to ensure day to day operation run smoothly and resolve any complains.

Negotiate contracts with vendors or business partners to manage marketing programs

Coordinating with hotels GM, distributed team in Asia & Pacific in program developing and implementation

Confer with legal staff to resolve problems, such as fee payment, contract agreement with hotels and outside vendors.

Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.