日本と海外をつなぐクラウドソーシング

Transcosmos Indonesia

Senior Account Project Manager

2018/01～

Roles: Account Manager, Operation Manager, Project Manager
• Find business opportunities and manage customer relationships, also seeking out partnership opportunities.
• Manage and supervise project managers that have role and responsibilities to ensure all projects are delivered within the agreed scope, time, cost and quality.
• Manage and involve in project planning (analyzing and planning resource, timeline also budget)
• Manage and supervise day to day activities project managers that do planning, development, time management, quality checking, monitoring, and reporting related projects
• Make better communication with clients and make sure meet with client expectation.
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit

Services delivered related with completed projects:
• KOL (Key Opinion Leader) Activation
• Social Media Handling:
Content creation (design & copywriting for campaign/ event/ product knowledge, etc)
Customer Service
• Social Listening in Digital Platform
• Internet Promotion / Advertising
• Web Development
• Market Research: Qualitative and Quantitative

Transcosmos Indonesia

Communication Planner / Strategist (Assistant Manager)

2016/04～ 2017/12

• Working with prospective clients and internal team to understand client’s business objectives and strategy
• Undertaking extensive research of digital industry / prospective client’s industry
• Identifying target audiences and analyzing their characteristics, behavior and media habits
• Proposing business plan and develop strategies in digital media to achieve client’s business objective
• Developing project scopes and objectives, involving all internal and external stakeholders (including all teams, vendor, KOL / Influencer)
• Managing projects to ensure all projects are delivered on-time, within scope and budget
• Liaising with creative team to develop digital media strategies and campaigns to prospective clients
• Managing and maintaining good relationships with client and all stakeholders
• Creating report, analysis, and evaluate the effectiveness of ongoing project in order to improve future business plan and strategy

Festo AG & Co. KG

Digital/Online Marketer for South East Asia Region

2010/01～ 2013/05

• Assisting and involving in proposing yearly internet marketing strategy and activity plan for ASEAN region, in order to reinforce customer intimacy and brand image by various online approaches
• Providing guidance and recommendation on Search Engine Marketing (SEM) & Search Engine Optimization (SEO) to all ASEAN companies
• Working closely with HQ (Germany) internet team and Asia Pacific Region marketing department for establishing the development and the policy of Social Media Action in ASEAN region
• Handling online advertising projects from ASEAN region, eg. online banner, EDM, and also monitoring Festo exposure in virtual market places
• Providing and announcing Festo E-Newsletters (Email campaigns) based on sub-regional needs and targeted customer lists of entire ASEAN region
• Monitoring and giving feedback the latest online activities of the competitors, the target customers, and B2C/B2B industries

Festo AG & Co. KG

Marketing Communication

2007/05～ 2009/12

• Responsible for planning and implementing marketing communication strategy from conception through to successful completion in line with targets and within budget
• Maintaining brand image of the business
• Researching, writing and distributing press releases to targeted media
• Collating and analyzing media coverage
• Writing and editing in-house magazines, case studies, speeches, articles and annual reports
• Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmers
• Devising and coordinating photo opportunities
• Organizing events like exhibition, roadshow and seminar including press conferences, open days and press tours
• Coordinating training schedules and customer satisfaction surveys and communicate them with Headquarter to ensure a good networking
• Informing customer about the campaign by conducting and delivering the promotion through mail, E-newsletter and presentation
• Supporting the development of the website to ensure content accuracy, timeliness and relevance as an information and educational tool for the customer about company & products