日本と海外をつなぐクラウドソーシング

Dental Office

Dental Administrator/Manager

2002/09～ 2017/01

General Duties:
• Schedule and confirm patient appointments (ABELdent Program)
• Managed day to day operations (Multiple Dental Offices)
• Managed team and doctors and ensured a steady flowing day (Multiple Dental Offices)
• Train new employees (Multiple Dental Offices)
• Monitor accounts collection and outstanding patient service (Multiple Dental Offices)
• Ensure patient satisfaction
• Complete daily and monthly financial reports
• Perform Case Presentations, explain insurance coverage, and schedule subsequent necessary appointments

Other Duties:
• Prepare and submit all necessary predeterminations from the Doctor's treatment plan and ensure follow-up of all outstanding predeterminations
• Increased productivity and decreased Outstanding balances
• Monitor accounts collection and outstanding patient service