日本と海外をつなぐクラウドソーシング

Sykes Asia Inc.

Customer Service Associate

2018/08～ 2019/08

Specifically supporting US-based Financial firms over the phone. Ameriprise Financial and Riversource Insurance Company.
- providing support to financial advisors about investments and tools that are available online that they can use to provide to clients
- assisting clients in making distribution or withdrawal from their investments
- answering queries about their annuity accounts
- assisting third party advisors for outgoing transfers
- and all questions they may have over the phone