日本と海外をつなぐクラウドソーシング

Robert Bosch Engineering and Business Solutions Vietnam

Process Lead

2014/07～ 2019/09

Responsible for HR relating duties:
Maintain employees' data on system
Consult on employees' documentation
Carry out and inform insurances' policies to
associates
Other assignments directed by supervisors

Purchasing Coordinator
First-level contact point for purchasing inquiries
from customer
Become an intermediary between the warehouse
and customer
Handle escalation/process request (if any)

IT Helpdesk
First-level contact point for new
Japanese associates who are seeking
for IT/technical support via mail/skype.
Perform remote troubleshooting
through diagnostics and guidelines
Advise best solution based on
issues/details received from
associates