日本と海外をつなぐクラウドソーシング

PT. Spire Indonesia (Spire Research and Consulting), Jakarta, Indonesia

Assistant Manager

2004/07～ 2007/06

• Started an entry consulting role in 2004 with main responsibility to handle project execution independently as a key project team member, Louis advanced his career with more responsibility as a Project Leader and provided more contribution in the project and client development to the organization.
• Promoted from Senior Consultant to Asst. Manager position (October 2006-June 2007)
• Promoted from Consultant to Senior Consultant position (October 2005-September 2006)
• Successfully delivered scalable b2b and b2c market research and business consulting projects for leading organizations (Fortune 500 companies, leading MNCs, and State-owned Enterprises) at various vertical.
• Contributed in the supporting roles of the company’s revenue generation, business process of partnership development, and resources development of young team members for the organic growth of the organization.

Ministry of Transportation Republic of Indonesia, Jakarta, Indonesia

Project Consultant

2009/12～ 2010/11

• Partnered with high-level university researchers (from ITB) focusing on transportation study and government authorities (central and regional) in Transportation sector to conduct feasibility study, design, and develop master plan of Transportation Research and Development (R&D) Center in 6 major cities of Indonesia.

Vopak Terminals Singapore. Pte. Ltd. (a Royal Vopak group company), Singapore, Singapore

Consultant (Operation Strategy)

2011/04～ 2011/06

• Served as internal Consultant in operation management area with special assignment in conducting assessment of petrochemical tank storage terminal and service operation to increase company profitability.
• Identified inefficient and ineffective business operation by analyzing cost of service, evaluating operation service map, and customer segmentation using internal data.
• Advised strategic improvement through proper management of direct and indirect labor, clear communication management between operation and commercial team, and slashing operational cost by redefine service operation map.

Frost & Sullivan, Jakarta, Indonesia

Senior Consultant (Growth Consulting & Operation)

2012/01～ 2012/03

• Project leader in the area commercial research and strategy consulting for international client (Multi National Company) both internal and external clients.
• Contributed project delivery with satisfactory result to client by managing the project execution effectively and efficiently that met with the objectives in timely manner.
• Improved high quality service of client management through providing extra mile support and service that ensure client satisfaction.
• Managed direct team member consisting of 2 junior consultants, to ensure smooth project execution by nurturing them in appropriately.

PT. Spire Indonesia (Spire Research and Consulting), Jakarta, Indonesia

Manager, Client Services

2013/01～ 2014/12

• Acting Head of Consumer Research Division; with overall responsibility to lead and manage consumer research business portfolio, includes 11 people of junior consultants, projects & clients development.
• Contributed to the increasing of company revenue by generating lead and project sales from new and existing clients as well as slashing internal operation project cost efficiently
by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
• Developed and facilitated systematic working systems by structuring functional project team (e.g. quantitative, qualitative, and fieldwork team) and integrating them respectively to work within or with other project team from different business unit effectively.
• Successfully engaged and taking full responsibility to pre-sales and post-sales activities; handling client objectives, leading proposal development, and supervising project management team for project execution to deliverable.
• Enhanced company’s overall project experiences and knowledge through new business development initiatives and actively participated in industry events / forums.

PT. SBCS Indonesia (part of Sumitomo-Mitsui Banking Corporation), Jakarta, Indonesia

Business Development Department Head

2018/05～ 2018/08

• Managed and led Business Development Department daily activities consisting of 8 team analysts in providing investment advisory to Japanese companies and investors through conducting market assessment and due diligence study across various industry sectors.
• Improved project quality report deliverables with tangible action plans in decision making to ensure customer satisfaction.