日本と海外をつなぐクラウドソーシング

VEON Armenia

Leading specialist

2009/09～

Driven sales and customer relations representative with 20+ years of experience in the internet technology as well as telecom sector. A high level of product knowledge and an ability to quickly learn details. A commitment to building customer relationships by reaching out to new clients and nurturing positive interactions with existing customers. Extremely skilled in explaining product features and benefits to customers, negotiating packages and pricing and closing sales deals.
Designated as team lead at conventions to promote products and company branding.

2009-present Leading specialist- International and Local Operators co-operation Division, VEON ARMENIA CJSC
Main responsibilities:
- new interconnection establishment (signing agreements, amendments, service orders etc.) as well as negotiations with the partners on interconnection and related issues ;
- create and support bilateral, hubbing data, internet and data services agreements with operators and partner companies;
- prepare cost control report for marketing and finance;
- responsible for negotiation and business correspondence with partners;
- prepare analysis of traffic volumes and rates for top destinations on monthly basis;
- coordinate the opening of special services (VAS, Toll free, special numbers etc.)
- develop the numbering plan and adding new NDC based on request and official notifications;
- prepare reports and presentations for internal use as well as for the top management on daily, weekly and monthly basis
- data request from other departments by using the CRM, Entered details such as payments, account information and call logs into the computer system, verified data integrity and accuracy.
- Introduce and sell new products to customers, successfully contributed to all company sales team product promotions.

2009-present Freelance translator (upwork, pph, freelancer), proofreader, sales representative, on-line assistant, data research and entry; on-line marketing, telesales, English club moderator at VEON ARMENIA, etc.