日本と海外をつなぐクラウドソーシング

National Life General Insurance SAOG. Muscat, Oman

Project Manager

2017/12～ 2019/12

Work Summary

• Managed on/offshore model project with a team size of 50 FTE across geographical locations
• Involved in Initiation, Requirements, Prototyping, Design, Development, Testing, Releasing, Signing off
• Worked on T&M(Time & Money) and FB(Fixed Bid) types of projects
• Integrated ChatBot on company Website to solve clients requests spot on
• Provided Web/Mobile(Android & iOS) platforms integrating Payment Gateway
• Modernized workplaces with major for client implementing various productivity solutions
• Identified sales/marketing team requirement and developed handheld device solutions
• Scheduled activities between teams, departments and clients
• Estimated/Controlled cost/Delivered to sponsors and clients to baselines and milestones
• Managed risks identifying longest and dependent tasks and tracking them with Eagle eyes
• Prioritized IMACs (installs, moves, adds and changes) of hardware/software
• Created project proposals, budgets and estimates with marketing team for RFI, RFP & RFQ
• Supported Digital Marketing team for Business development using various tools
• Improved high availability of DB through implementing Oracle RAC with Data guard
• Identified new 3rd party vendors for product development and implementing
• Visited business units for monitoring teams progress and marketing presentations
• Reported on Earned value management metrics - EV, PV, ETC, BAC, SPI, CPI, AC
• Launched and managed an Omni Channel call center for In/Out bound activities
• Commissioned automation products in factories(Cement/Pharmaceuticals) and did trouble shoot issues
• Installed applications in the DMZ with hardware firewall for securing data
• Identified potential clients and got them upgrade to Azure cloud and provided modernized solutions
• Used Azure cloud solutions for process automation using RPA(Robotic Process Automation)
• Managed EMR(Electronics Medical Record),EHR(Electronic Health Record) in hospitals with HL7
• Implemented SCRUM Agile process for categories as Roles, Artifacts & Ceremonies
• Conducted Agile ceremonies Sprint planning/review/retrospectives/Scrum
• Managed artifacts of increments, product backlog, sprint backlog
• Played roles of Team member, Product Owner & Scrum Master
• Partnered for Release plan with EPICS, Sprint plan, Project retrospection, Burn down, Impediments, etc.


Achievements

• Won and executed 320K Euro project through presentation in Headquarters
• Through technical workarounds sold our products/systems
• Completed long hauled projects in short duration
• Sold BI solutions using SmartTV to clients for insights and forecasting
• Did R&D and demonstrated products that was added to the product suite and sold to customers

Implementations

• Software standards and best practices
• Reports to top management for executive decision and stay on top
• Migration from on-premise to Cloud for in-house and clients
• Implementing SCRUM process Agile methodologies to new teams
• DevOps for CI/CD for improving operational support, collaboration and automation