日本と海外をつなぐクラウドソーシング

Alchemy Advertising Inc

Junior Graphic Designer

2000/08～ 2002/04

Lay out pages, draw logos, redraw logos, rework text, perform colour corrections and overall take on the basic duties that help to know the ins and outs of graphic design.

IQOR

Quality Coach / Customer Service Representative

2013/06～ 2017/09

Provide additional support and technical knowledge to the agents.
Audits phone conversations for compliance with corporate policies, procedures, and applicable regulatory guidelines.

Sutherland Global Services

Team Leader

2009/11～ 2013/05

Setting targets for both individuals and teams
Measuring the performance of both individuals and teams
Offering Advisors guidance and feedback
Helping to optimize procedures
Finding ways to motivate Advisors
Ensuring Advisors adhere to company policy
Updating, and preparing performance reports for, the Call Center Manager

51 Talk NYSE:COE

Online English Teacher

2019/08～

Instruct students in reading, writing, and conversing with focus on cultivating conversational and job-related communication skills. Oftentimes, students enroll in such programs to use the language in work, school, or abroad. Typically refers to courses that are delivered completely online, meaning there are no physical or on-campus class sessions. Online courses can be designed for a handful of enrolled students or can be made open and accessible to a wide variety of participants