日本と海外をつなぐクラウドソーシング

Eruditio

General Virtual Assistant

2018/01～ 2018/09

- Performed quality assurance on several internal, training, and presentation documents to ensure consistent, error-free versions
- Performed quality assurance testing on proprietary tools to ensure they were ready for deployment
- Developed a few internal processes and improved existing ones
- Project managed our weekly podcast from pre- to post-production
- Slightly performed transcription, web research, excel data parsing and dashboard creation, and other general admin tasks.

Proof of Employment: http://bit.ly/coe-eruditio

HP Reliability, Inc.

Virtual Project Manager

2017/06～ 2017/12

- Moderately managed a few client projects that includes coordinating with vendors on the status of the deliverables, providing weekly progress reports to clients, and cross-examining data for consistency and possible errors.
- Assisted our CEO with generating invoices to clients.
- Coordinated with other freelancers to check progression of internal and clients' tasks.
- Developed or improved internal processes and documentations, including but not limited to business plan and strategies, HR and general policies, and on-boarding and communication procedures.
- Performed quality assurance on training documents, presentations, and coursewares to improve formatting and to ensure consistent, error-free versions.
- Assisted CEO in generating leads and in business proposal creation.
- Improved and maintained our business website which includes but not limited to fixing code errors, optimizing for speed, and creating new pages.
- Performed other general admin tasks such as excel and reports as assigned.

Proof of Employment: http://bit.ly/coe-hpr

Bennion Group

Business Development | Sales

2016/01～

- Led a team of 4 to perform B2B sales prospecting, qualifying, identifying the right C-level decision-makers, cold calling, and setting up appointments for our sales manager and/or managing director to close.
- Mined leads through web research and intelligence tools to identify prospects for our client that provides LED solution; assessed leads to ensure they are the right customer profile; performed cold calling to C-level decision-makers after getting past gatekeepers, and schedule appointments with our client's sales team if any prospect showed warm interest.
- Spearheaded a few business development campaigns to increase our market reach and maintain and healthy sales pipeline (e.g. tradeshow campaigns, free webinars, etc.).

ALSOF Publishing

Internal Inbound Marketing Manager

2016/07～ 2016/12

- Assisted Managing Director in building and managing a rich content/editorial calendar that attracts a qualified audience to our owned properties including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.
- Managed client projects from from pre to post-production by coordinating with other freelancers in the completion of the tasks.

Proof of Employment: http://bit.ly/coe-alsof

Suite 900 Group, Inc.

Business Development | Marketing

2015/06～ 2016/01

- Performed lead mining and qualifying by matching it with our service offerings.
- Performed prospecting through cold calling and email.
- Engaged inbound leads to understand project requirements.
- Nurtured warm leads through regular email and scheduled hot leads with our senior web developer to close.
- Drafted sales proposals and collaborated with web development team to evaluate technical scoping and see if we can handle the job.
- Documented and managed a comprehensive sales CRM with all sales interactions with prospects, cold, and warm leads.
- Performed HR and recruitment (sourcing, interview, test creation and administration, and selection) for company's manpower requirement in conjunction with the HR Manager.
- Consulted for almost all executive decisions of the company such as employee sanctions, terminations, and plans for expansion.
- Handled company's social media marketing which resulted to increased Facebook page following from 98 to roughly 3,000.
- Proposed a few employee engagement activities in conjunction with HR to foster camaraderie and strengthen company's culture.
- Developed and/or supplemented internal process documentations.

Taking You Forward, Inc.

Program Implementation Manager | Business Development Officer | Sales Administrator | Process Improvement Officer

2013/06～

Performed diverse and concurrent roles such as process improvement, sales administration, business development and, for the most part, project management/program implementation.

Program Implementation (January 2014 - December 2014)
- Planned, organized, and managed program tasks and resources to bring about the successful completion of program goals and objectives.
- Oversaw small to medium scale program implementation across Asia Pacific and North American sales regions.Assessed client needs for initial scope of project, determined project plan, and scheduled agenda with curriculum for training.
- Ensured client satisfaction through follow-up, client responsiveness, and thorough communication.Liaised with project stakeholders on an ongoing basis.
- Assisted with invoicing and making follow-ups on clients' billable payments.
- Developed processes, procedures, policies, and guide for business development  and program implementation departments.
- Consolidated all reports from all departments on a weekly basis prior to our weekly Ops meeting and send a copy to all stakeholders; responsible for operating the report presentation slide during weekly Ops meeting and record the minutes of the same.
- Consolidated all reports from all business development managers  on a weekly basis prior to our weekly Sales meeting and send them a consolidated report; responsible for operating the report presentation slide during weekly Sales meeting and record the minutes of the same.
- Successfully on-boarded and mobilized 20+ accounts/campaigns, with each campaign requiring at least a month to fully mobilized.

Business Development (January  2014 - May 2014)
- Helped in attracting new businesses and investments in the Asia Pacific by:Mining leads and qualifying them for further sales negotiations.
- Undertaking and/or direct industry research and economic market analysis to determine economic development opportunities suited to the sales region.
- Negotiating and closing deals within my current capacity.Working closely with Program Managers to ensure growth and expansion of the assigned programs.
- Closed and project managed an Australian campaign that grew from 1 agent to more than 6 within 2 months and has resulted to frequent client visits to monitor expansion and to discuss campaign strategies which paved way for agent incentivization.
- Closed an Australian logistics company that wanted to build and grow their operations through our seat leasing services.
- Mobilized this campaign from recruitment, technology setup, training, website development, until they are able to operate on their own.
- Instrumental for the company to do a partnership agreement with BlueCloud Australia (a company that provides cloud dialer and CRM, and a vendor I was able to close as a result of cold email campaign) which brought small but sustainable campaigns to the company in exchange for using their service for these campaigns.

Sales Administration (June 2013 - December 2014)
- Facilitated introduction and training of the Sales CRM, its functionalities and policies on how to use the system properly, to both existing and new members of the Business Development team.Optimized the Sales CRM to compliment the policies and procedures in place, including but not limited to Reporting Schedules or Templates, CRM Modules, Email Templates, Automation, etc.
- Monitored the Sales CRM and ensured the Sales Team was properly utilizing the CRM:Flagged misuse of the CRM and sent notifications to the person involved.
- Flagged leads, contacts, and potentials that had not been updated and sent notifications to the person involved.
- Reviewed data and flagged wrong information or lacking information in the CRM.
- Tracked and reviewed pending activities and tasks in the CRM and followed up the people involved.
- Monitored the Contracts Folder and ensured that all contracts were saved in the server and in the CRM, as well as tracking copies of revisions made.
- Monitored the leads, potentials and manpower forecast and made sure that related departments were up-to-date with current forecasts.
- Monitored program Pre-Implementation Checklist and ensured that copies were disseminated to the people involved.
- Coordinated with other departments regarding necessary information required by the Sales team.Identified areas for improvement and provided recommendation.
- Tracked team updates or team tasks and ensures they are accomplished.
- Performed other sales administration as required.

Business Process Improvement (June 2013 - August 2013)
- Developed processes, procedures, policies, and guide for business development  and program implementation departments.
- Documented and disseminated information to everyone regarding revisions on policies and updates.
- Provided necessary support for process mapping and models and enhances important business process diagrams.

Proof of Employment:  http://bit.ly/coe-tyf