日本と海外をつなぐクラウドソーシング

Infosys BPO Ltd

Customer Service Representative

2015/02～ 2016/07

I have worked as a customer service representative as well particularly handled Cisco account for more than one year and have developed ample experience in the field of being a customer service representative in which I handle calls, chat support with client and responds to clients queries via e-mail.

TK Ship and Amdrac

Virtual Assistant

2017/07～ 2019/06

I have worked for Amdrac and TK Ship on Amazon as a virtual consultant wherein I was the customer service head and monitor my co-workers and making sure that all task are done on time and on the right manner. I also placed orders and most imporantly, I handle customer queries, handle returns and in constant communication with our vendors for follow ups of our shipments.