日本と海外をつなぐクラウドソーシング

T Mobile - iQor PH

Senior Customer Service Representative

2017/12～ 2019/06

- I handled bill inquiry, new customer application, sales invoice, outbound calls, past due accounts, delinquent accounts, setting payment arrangements, extended payment schedules, saving customers from leaving the company, helping customers with buying new gadgets and having discounts. Everything about their phone, telecommunications inquiry and phone bills.