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zhelle1626
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- Philippines
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- Last Login : 2019-05-28
- Member Since : 2019-05-28
Career
Description
Probe Group Philippines
Customer Executive
2017/05～ 2019/05
Obtains client information by answering telephone calls; general inquiries in the logistics firm.
Process collection of the package they book for a courier.
Assist customers for their missed receiving package provide the other options in their convenient time.
Process investigation just in case their product did not deliver yet based on the service type that they book.
Make follow up to our driver and depot based in Australia if there's no updated on the investigation we process.
Processing Complain to our driver or event to an agent who did not assist well our customer.
