日本と海外をつなぐクラウドソーシング

PT Gameloft Indonesia

Junior QA

2012/04～ 2014/11

Quality Assurance Junior is in charge of testing one or more builds in a project. The task is to play the game and report all bugs, make sure all bugs are completely fixed and the final version is bug-free. Take full responsibility for the assigned builds/tasks. He/She also join in creating the Test Case for the games and support others on their tasks.

Tasks and Responsibilities:
- Test the game following all the Required Checklists (Game Design, Gameplay Checklist, Specific Test checklists...) and the QA Processes.
- Report all bugs found in the game into QA bug base as soon as they are found.
- Isolate all bugs found in the game properly
- Perform Bug follow-up until the bug is completely fixed by the developer.
- Report the test result at the end of the day.
- Take part in more complex tests, helping the Senior testers.
- Support others on their tasks.
- Give coaching to new or inexperienced testers.
- Raise any kind of issue as soon as they appear to the QA Lead/Supervisor.

PT Gameloft Indonesia

Senior Quality Assurance

2014/11～ 2016/05

Senior Tester is in charge of testing one or many builds in a project. His/her task is to play the game and report all bugs, make sure all bugs are completely fixed and the final version is bug-free. Take full responsibility for the assigned builds/tasks. He/She also join in creating the Test Case for the games and support others on their tasks.
Senior Tester is helping the lead and supervises as well the work of Junior 1 and Junior 2 testers, helping them, guiding them, coaching and mentoring them.

Tasks and Responsibilities:
- Test the game following all the Required Checklists (Game Design, Gameplay Checklist, Specific Test checklists...) and the QA Processes.
- Report all bugs found in the game into QA bug base as soon as they are found.
- Perform Bug follow-up until the bug is completely fixed by the developer.
- Report the test result at the end of the day.
- Make follow-up on the status of the builds/tasks under his/her assignment and report to QA Lead
- Take part in more complex tests, helping the QA Lead.
- Support others on their tasks.
- Give the training to new or inexperienced testers
- Supervise the team in case the Lead is absent
- Supervise a group of builds or specific tests in a project (including the testers assigned to those builds)
- Raise any kind of issue as soon as they appear to the QA Lead/Supervisor (during testing process, about working environment…)
- Make proposals to improve the testing process/working environment

PT Gameloft Indonesia

Quality Assurance Team Leader

2016/05～ 2019/05

QA Lead is the one in charge of a QA team under his/her supervision.

Tasks and Responsibilities:
1. Main tasks:
- to assign tasks/builds to testers, drive them for the best commitment and performance, and make sure that the tests match both production deadline and quality standards.
- to help the QA Project Manager and be the next in line managing the project in case the QA Project manager is missing.
2. Team management
- Supervise a team of testers (from 5-15 testers), be the main contact for the team in communication with Project Managers/Producers.
- Control the discipline in the team (working hours, day-off, behavior at work).
- Improve the team, give proper training to the team.
- Keep Testers in team motivated with clear targets and career path.
- Objectively evaluate QA Testers in his/her team.
- Organize 1 on 1 meetings with each member of their team to help him solve his problems, improve employee behavior, boost confidence and morale, let him know his work is appreciated, discuss future plans for the employee etc.
- Update the team with latest documents related to the project, make sure that all testers are fully aware of new changes, updates.
- Control the test progress in the team, make sure testers perform the test on time and match the project planning and producer's request.
- Analyze the bugs added by Testers.
3. Project management
- Ensure the resource allocation for the assigned project, warning Project Manager for any resource issue.
- Check the game to ensure the quality of the build, warning the team for any issue
- Analyze the project status and give solution/strategy to speed up the test progress.
- Sum-up the project status and report to Project Manager/Producer/Developer the test status at the end of the day or when the test is complete
- Evaluate and follow up bugs.
4. Technical management and Development
- Make proposals to improve the testing process/working environment
- Regularly review and update the checklists used in team

Freelance

Proofreader and Data Entry

2011/11～ 2012/03

Entry data to some application.
Read data to detect and correct errors in spelling, punctuation, and syntax.
Verify facts, dates, and statistics, using standard reference sources.