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kayepagasian
職歴
詳細
Sykes Asia Inc.
Order Entry Specialist / Customer Service Specialist
2013/01~ 2016/03
Order Entry Specialist - Order processing, from pre-work to completion. Pre-work phase includes receiving the order, placing the order information, customer service request and local service request.
Customer Service Specialist - Handles customer escalations regarding new installs, disconnect, changes and porting telephone numbers as well as out of service issues.