日本と海外をつなぐクラウドソーシング

Millennial Business Builders

Virtual Assistant

2019/02～

Handles e-mail, and chat support in supporting the popular Video Chat program Skype. Specializes in technical, account, and billing issues.
Providing assistance for newly hired agents
Providing accurate and timely solutions to customer queries and problem

iDeyPay

Customer Care

2018/11～ 2019/02

iDeyPay, https://www.ideypay.com is a Nigerian digital currency company.
Responsibilities included:
Providing assistance for old customers regarding order placements and queries.
Providing assistance for new customers to help them make good use of the services provided by iDeyPay.
Providing accurate and timely solutions to customer queries and problem
Handling a large number of inbound calls in a energetic environment
Provides customer support on their social media websites (Facebook, Twitter and Instagram)

The Fulcrum Post

Content Writer

2018/03～ 2018/10

Creating concise, eye-catching, and innovative headlines
Researching and organizing facts and sources
Consistently brainstorming and collaborating with team for new ideas and strategies
Building a following for the brand on social media with creative work
Researching markets and industries to compare and create content that is innovative and original
Collaborating with campaign managers, creative team, and designers
Writing a wide variety of topics for the platform