日本と海外をつなぐクラウドソーシング

ISS International Academy

Lead Teacher

2018/08～ 2019/11

Developed Math lesson plans in line with the Standard Course of Study, planned lessons to meet curriculum standards, utilized technology in classroom instructions, interrogated and interpreted relevant data to use as an achievement tool and built partnerships with students, parents and other educators to assess student progress.

-Maintained daily administrative operations for the school environment
-Developed weekly lesson plans to enhance proficiency in math skills
-Participated in personal, professional growth activities focused on delivering effective instruction
-Diagnosed and analyzed individual student progress
-Analyzed student data with the purpose of providing appropriate instruction using various instructional strategies to meet student needs

Department of Education - City of San Jose del Monte Bulacan

Junior High School Math Teacher

2013/06～ 2017/08

• Facilitated activities that developed students’ physical, emotional and social growth.
• Conduct small group and individual classroom activities with students based on differentiated
learning needs to ensure all students are learning at full potential.
• Spearhead after school math tutoring initiatives to improve student grades.
• Organize parent-teacher conferences to maximize student-learning opportunities and develop
forward-thinking plans to correct ongoing issues.
• Employ assessment tools and proactive strategies to improve instruction methods.

The Majestic Hotel

Front Office Receptionist

2012/11～ 2013/03

Responsible for handling front office reception and administration duties, which includes greeting and welcoming guests as they approach the front desk, answering questions and complains, answering phones, handling company inquiries, and sorting and distributing mail.

Maersk Line, Philippines

Customer Service Processor

2011/10～ 2012/10

• Handle customer inquiries and requests through email.
• Liaise with different departments for quicker resolution of customer inquiries and requests.
• Ability to take ownership and work for early resolution and closure of customer issues.
• Ability to accept change and make the best of any situation.
• Needs to be customer centric and inclined towards delivering excellent customer service.
• Take responsibility for the execution of shipment lifecycle process including cross functional coordination.
• Adhere to standardized processes and tasks without compromising customer experience.
• Proactively reach out to the customers. Manage off-shored or outsourced services in the shipment cycle