日本と海外をつなぐクラウドソーシング

ADROUTE PTE LTD.

Content Translator (English - Japanese)

2018/12～ 2019/03

General game - related translation work from English to Japanese.
Research required information using available resources.
Documentation and translation of game – related articles and guides such as FAQs and wiki.
Perform other related duties that can be assigned from time to time.

SUTHERLAND GLOBAL S ERVICE S

CSR – Sales and Billing

2018/06～ 2018/09

Deliver service and support to customers regarding billing concerns, etc..
Interact with customers to process information in response to concerns and requests about
products and services.
Gather customer’s information and provide appropriate solutions to their concerns..
Transition to selling and/or promoting new products and services.
Identify and escalate priority issues per Client specifications.

CTC BPO Inc .

Tech Suppor t Representative

2017/09～ 2018/03

Deliver service and support to Hotel Guests and/or Staffs’ issues regarding internet connectivity.
Interact with hotel guests/staffs to provide and process information in response to inquiries,
concerns, and requests about products and services.
Gather customer’s information and determine the issue by evaluating and analyzing the
symptoms.
Diagnose and resolve technical hardware and software issues involving internet connectivity,
email clients, and more.
Research required information using available resources.
Follow standard processes and procedures.
Identify and escalate priority issues per Client specifications.

CREATIVE CONNECTIONS & COMMONS Inc .

File Translator (English - Japanese)

2016/03～ 2017/02

General game - related translation work from English to Japanese.
Provide service in different area of support including, but not limited to technical and
gameplay concerns.
Documentation and translation of inquiries, responses, game – related
content and guides such as FAQs and wiki.
Generate and compile reports.
OTHERS:
Perform other related duties that can be assigned from time to time.

SHINKO 株式会社　Osaka, Japan

Plastic Molder, Parts Assembler, Welder

2013/01～ 2015/02

Assemble molded plastic and metal parts used in constructing kitchen.
Operate overhead crane for positioning molder and metal pattern into injection type plastic molding machine.
Packaging of finished products and perform product inventory.
OTHERS: Perform Shielded Metal Arc Welding (SMAW) for any minor repairs and fabrication of tools and equipment for production.

HITACHI 日立建機　株式会社　Ibaraki Prefecture, Tsuchiura-Shi, Japan

Welder, Overhead Crane Operator

2012/02～ 2013/01

Manufacture mainframes of HITACHI ZX850 – 1000 types of backhoe.
Operate overhead crane for alignment of front and rear frames, and positioning brackets in assembling side frames.
Perform Semi – Automatic Gas Metal Arc Welding (MIG) of various joints and groves as instructed in the blueprint.
OTHERS: Perform oxy – acetylene gas cutting of oversized brackets and grind uneven surfaces and defects of metal parts.