日本と海外をつなぐクラウドソーシング

Insurance broker company

Officer of sales support department

2018/05～ 2018/07

Responsibilities
o Business correspondence maintenance
o Clients’ support, contracts prolongation
o Tenders carrying out
o Preparation of the offers by the clients requests
o Calls to the clients

Mystery Shopping Company

Customer support manager

2017/04～ 2018/01

Responsibilities
o Assigning of mystery visits to Mystery Shoppers (Sweden, Norway)
o Recruiting, search of new Mystery Shoppers in all the online sources
o Data base maintenance
o Sending daily bulk mails, completing the daily plan, support of various mystery shoppers requests

Joint Stock Company “Ukrainian Insurance Company “Generali Garant”

Assistant to CEO, Officer of sales department, Manager of sales department

2015/04～ 2006/10

Responsibilities
o Coordination of project work of the insurance department
o Enhancing cooperation with existing clients
o Data base maintenance (juridical and physical bodies)
o Making of month reports
Position: Officer of corporate risks insurance department, Period: September 2008 – May 2012
Responsibilities
o Customer support service
o Project coordination
o Translations from/into English insurance agreements, programmes, rules
o Making of month reports
o Business correspondence
o Work with data base, issuing insurance policies

Position: Officer of personal insurance department, Period: February 2008 – September 2008
Responsibilities
o Coordination of branch work, concerned personal insurance programs implementation
o Work with data base
o Drawing up delivery certificates, statements for accountant department in the headquarters
o Analysis of the branches activity
o Drawing up presentations
o Translation of insurance contracts, programs, presentations, etc.
o Internal budget planning
Position: CEO Assistant, Period: October 2006 –February 2008
Responsibilities
o Chief’s working day planning
o Documentation workflow
o Business correspondence
o Organizing of business trips and meetings of the management
o Translation of juridical documentation, minutes, presentations, etc.