日本と海外をつなぐクラウドソーシング

IBM Global Business Services (US & Canada)

Bid Support Specialist

2014/09～ 2018/02

IBM Global Business Services (US & Canada) September 2014 - February 2018
Bid Support Specialist – Deal Facilitator
Eastwood City Cyberpark, Bagumbayan
Quezon City

Bid Support Specialist (BSS)
• Provided sales related support to all business approved opportunities within scope of the account - services included but were not limited to bid facilitation, proposal development, document production, bid Solution Design & Delivery (SDD), and ICAP.

Deal Facilitator – SalesConnect Focal
• Created and updated sales opportunity records for US and Canada in all industry sectors.
• Reported to the business operations and managers for the monthly volume of opportunities.
• Coordinated with business sellers, program managers and clients through email, phone, Zoom and WebEx about upcoming business trends and transition, reporting issues, risks, and workload volume.

IDC - International Data Corporation

Data Preparation - Freelance

2018/04～ 2018/09

• Employment verification of C level delegates from different companies for CIO and DX Summit
• Data mining to update and create new company information and contacts for future references
• Coordinating with the point person about the upcoming events

Accenture

Customer Service Associate

2018/11～ 2019/01

Accenture
Customer Service Associate – Google
Uptown Mall Tower 1
Taguig City

Google Domains – Registrar
• Walkthrough customers on configuring their domain via phone, chat or email.
• Answering general inquiries about the product.
• Escalate issues to senior specialist if the concern is already beyond our access.