日本と海外をつなぐクラウドソーシング

Wipro

Processor Advance

2016/11～

• Interact with Client Managers and North America counterparts as scheduled.
• Create SOP (Standard Operating Procedures) according to the need of Clients.
• Gets online training from onshore and give training to colleagues.
• Collate information about all the data processed by DVS team and check there quality and report to Onshore.
• Send reports to Clients about status of Participants and their Dependents.
• Do Manuel Audits of the team.
• Run transactions for the change in the verification of the participants or changes that were requested by Client Manager.
• Part of EDI team in which we add, opt out dependents and verify the status of the participants