日本と海外をつなぐクラウドソーシング

Vodafove, Egypt.

Customer Service Agent

2015/05～ 2016/06

• Resolving calls efficiently and effectively.
• Work as part of a team to ensure offering world-class Customer Service at all times.
• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
• Meeting service level in handling all transactions measured through productivity reports.
• Maintain professional work relationships with colleagues, supervisor and manager