クラウドソーシング ワークシフト > フリーランスを探す > MarisolMirabueno > 学歴・職歴
MarisolMirabueno
職歴
詳細
American Express International
Customer Service Representative
2016/02~ 2018/09
Responsibilities
– Answering card members’ enquiries about their statement of account.
– Assisting card members on how to register their accounts online.
– Submitting cases and lodging complaints.
– Redeeming incurred points on their cards.
– Account monitoring to ensure that the enquiry is resolved.
- Making sure that every call is an excellent experience for the card member.