日本と海外をつなぐクラウドソーシング

buysoutheastasia

Product Management and Sales Agent

2015/10～ 2018/12

- As a main sales agent in Singapore, proficiently managed weekly product orders through full merchandise delivery cycle
- Documented and tracked sales records for business leaders at the head quarter office in Korea
- Analyzed and designed highly efficient shipment schedule to minimize shipping and handling costs
- Collaborated with remote office management to research and forecast client demand and market supply

Cable Accessories Networks Pte. Ltd

Bilingual Sales Assistant and Translator

2015/10～ 2015/11

- Organized all logistics for the international travel from beginning to the end
- Translated sales negotiations and assisted in building strong relationships with existing and future clientele

POLE TO WIN Singapore PTE. Ltd

Bilingual Customer Service Executive

2016/06～ 2016/10

- Proficiently delivered customer satisfaction through stellar quality of service
- Analyzed and identified the cause of end user experience issues and liaised between the internal team and external customers to find resolutions
- Fully documented reported customer feedback for product improvement and business leadership review
- Continued to expand various product knowledge to better serve customers from all around the world