日本と海外をつなぐクラウドソーシング

BIZMATES Philippines Inc.

Online Business English Communication Trainer & Assessor

2018/01～

Teaches Business English as a second language, a foreign language for business or global minded learners by improving the reading, writing and speaking skills of online Japanese students of diverse ages and backgrounds.

Independent Order of Odd Fellows Philippines (Non-Government Organization)

Grand Lodge Secretary

2015/10～ 2017/10

Provided administrative, secretarial, technical and creative services to this organization. I coordinated with other lodges locally, local government units and other non-profit organizations for the implementation, details and program for upcoming projects and events. I also handled all correspondence to the members of the local lodges and the Grand Lodge of the Philippines.

Freelancer

ESL Teacher

2012/10～ 2014/08

Responsibilities included teaching students the English language both oral and written. This includes the correct pronunciation of English words, how to use them in a sentence. Answered and clarified student's questions with regards to their lessons.

All Deals Asia (Singapore)

Email and Chat Support Officer (Work-At-Home)

2019/01～

Provided product and service information by resolving product and service problems for an e-commerce site in Singapore. Opens customer accounts by recording account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution via email and chat. Contributed to team effort by accomplishing related results as needed.

RemoteStaff

Telemarketer & Appointment Setter

2010/11～ 2011/12

Rebooked Forex, Stock Market & Trading seminars for UK clients. Called business or private leads using VoIP phones and the client’s website.

CONVERGYS Corporation Philippines

Senior Customer Service Analyst

2005/11～ 2010/10

Responsibilities included dealing with a subscriber’s billing concerns and issues, new services, questions or responses to new advertisements, technical troubleshooting, customer complaints for a satellite company in the U.S and technical troubleshooting.

CITIBANK Card Sales

Card Sales Consultant

1994/03～ 1996/03

Responsibilities included telemarketing and scouting for applicants for the bank’s credit card. Pre-investigated applicant’s personal information and made sure that application forms were complete before submitting them to the Credit Investigation Department.

AB Leisure Exponent Inc. (Formerly Bingo Bonanza Corporation)

Bingo Host

1998/12～ 2003/07

Responsibilities included announcing the numbers called through a microphone, Verified winning numbers and assisted players with making their bets.