日本と海外をつなぐクラウドソーシング

GO1

Business Development Specialist

2017/12～ 2018/12

Generates and verifies lead information via Linkedin
Identifies and contact the decision makers
Manages leads to be imported to the CRM, prepares and designates them for the Active Campaigns
Mass/Bulk email sending
Responds and do the necessary follow-ups to be able to put them into the Sales Pipeline
Coordinates with the management team and/or to the Account Executives in relation to the lead’s inquiries
Enrich the lead with vital information about the company (courses, prices, trial period etc)
Set appointments for the company to engage business with small to high-end companies
Qualifies the leads and set them for an appointment with the Account Executives for demonstrations.

Australian Cleaning Force

Sales Associate (January – June 2017)

2017/01～ 2017/06

Communicates and negotiates with the existing and new clients
Resolves current issues with regards to unsatisfactory performance by the cleaners
Coordinates with the cleaners with regards to the payments, scheduled bookings & issues (if there is any)
Locates the cleaners area as to going to the client’s property
Receives and makes phone calls, SMS and email as modes of communication
Process payments and or refunds
Makes phone calls to previous leads to check on them if they need the service
Provides pricelist and status of their scheduled bookings
Closes incoming sales prospects
Promptly obtains vital information from the clients

Hancock Group/Keller Williams

Real Estate Virtual Assistant

2017/06～ 2017/12

Daily checks the CRM for any fresh inquiries and for any follow-ups
Schedules property showings
Makes phone calls to new and past clients
Emails, SMS and phone calls are the modes of communication
Obtains the vital information to engage with business
Calling to see clients if they’re looking/selling homes
Get to know if they’re pre-qualified for a home loan or if needs any financing options/2nd opinion and connect them with our lender/mortgage man
Set appointments for the realtors and brokers
Sends emails and SMS to prospective clients to maintain visibility of the team
Sends follow up calls and emails to prospective leads
Qualify potential home buyers and sellers
Outbound calling
Manages leads on the database (Boomtown)

OSRP Subsidiary of PCMall – El Segundo California

Outbound and Inbound Associate

2012/06～ 2013/03

Outbound and Inbound Associate
Updates, up-sells and builds a good relationship to the customer
Makes phone calls, sends email to the customer to update them the status of their orders
Order taker and processor
Email sending/responding to the customer
Resolves customer’s complaint/issues
Handles post and after sales inquiries
Lead Generation
Calling to get and or verify information

National Relief Charities - Foundation for Native Americans

Fundraising Agent

2010/04～ 2012/05

Fundraising Call Center
Ask for donations for the Native Americans
Consistent in getting donations over the phone
Credit card/debit card pulling
Prospecting and maintaining existing donors

Influent

Telemarketer

2005/05～ 2008/05

Obtained information from customers including name, address and payment type
Explained products, prices, and services
Obtained credit and debit card numbers
Facilitates cold or warm calling
Was a top seller for two campaigns/accounts
Consistent in making sales
Delivered prepared presentations to describe products or services in order to persuade customers to purchase a product/service
Adjusted sales scripts to better target the needs and interest of specific individuals