日本と海外をつなぐクラウドソーシング

IndusInd Bank Limited

Relationship Manager

2017/09～ 2019/01

• Identifying key contact points / senior management across HR, Finance, Admin in these corporates and initiating discussions for corporate salary tie-ups
• Undertaking initiatives to acquire & efficiently handle middle & large corporate salary accounts
• Managing a team of officers and training the same for enhancing relationship with portfolio customers
• Serving as one point contact for corporate clients to ensure the highest level of service and prompt resolution of queries/escalations
• Plan & organize various marketing events in corporate sectors for cross-selling various products
• Devising & executing strategies to meet client requirements for a long-term symbiotic business relationship
• Accountable for managing operations with key focus for increasing revenues for the organization while identifying new business opportunities
• Understanding client requirement & expectation and working out suitable business solutions

Appsierra Solutions Pvt. Ltd.

International Business Development Manager

2017/03～ 2017/09

• Implemented short/long-term business plans for international/domestic marketing effort of the company
• Establishing relationship with the decision makers, suppliers and influencers to strategically manage various beneficial and profitable associations/alliances
• Managed international marketing of products right from inquiry generation to execution
• Tapped profitable business opportunities and position products as per market needs
• Expanded the existing client base and offer optimum services to existing ones for achieving sales targets and customer satisfaction levels
• Built & maintained relations with clients, generated business from the existing accounts, achieved profitability and increased sales growth

Globe IT Solutions

International Sales Manager

2016/02～ 2017/02

• Conceptualized robust plans for market development in different segments at national as well as international levels for better market penetration
• Drove new business through key accounts and established strategic partnerships and dealer relationships to increase channel revenue
• Involved in forecasting sales targets and executed them in a given timeframe thereby enhancing existing clientele
• Planned effective manpower deployment & works scheduling of qualified workforce
• Initiated and developed relationships with key decision makers in target organizations for business development
• Identified prospective clients from various sectors, generated business from the existing, thereby achieved business targets

American Express

Credit Analyst

2012/05～ 2014/04

• Formulated and implemented action plan to achieve targeted limits for various buckets
• Closely monitored collections efficiency and devised plans for improving collection efficiency
• Prepared new scheme for collection field team to enhance their performance
• Mitigated risk in various geographies & markets and suggested on positive/negative areas, customer categories, etc.
• Accountable for reporting the findings of the defaulter database analysis to the Business Head and Credit Team to ensure further scrutiny & evaluation of customer applications
• Collaborated with the leadership team to arrive at decisions on extension of loan tenure, waivers, etc. for default customers

KPMG

Corporate Intelligence Analyst

2011/04～ 2012/03

• Developed client background verification reports
• Promptly managed key accounts and service requests
• Carried out final quality check for reports
• Imparted training & assistance for new recruits