日本と海外をつなぐクラウドソーシング

PhilamCare Health Systems, Inc

HOSPITAL LIAISON NURSE

2002/11～ 2006/07

Provides Care Coordination for patients while confined and that the discharge is smooth and well-facilitated. Promotes clientele delight by being a patient’s advocate and facilitating documentation process. Collates and submits monthly report of patient’s cases from different hospitals.

GREENWAY MEDIA INC.

HOME BASED DATA ENTRY

2011/07～ 2011/10

Project base online research / Data Entry to Excel Spreadsheet / Data conversion from Excel to .CSV

TELUS INTERNATIONAL PHILS. INC.

TECHNICAL SUPPORT REPRESENTATIVE II

2013/07～ 2016/07

Handled inbound / outbound calls for phone, IPTV, Sat TV & Internet. Responded to customer calls using product knowledge. Worked to build customer confidence in the brand. When applicable, promoted additional products and services. Enters call details to data base.

GLOBAL WEBFORCE

TECHNICAL SUPPORT REPRESENTATIVE

2016/10～ 2017/02

Handled inbound / outbound calls for Satellite Internet. Responded to customer calls using product knowledge. Resolved customer questions and issues. When applicable, logs tickets and sets appointment for field tech visit. Enters call details to data base.

CONVERGYS

TECHNICAL SUPPORT REPRESENTATIVE

2017/10～ 2018/08

Handles inbound / outbound calls for printer & camera. Responds to customer calls using product knowledge. Resolves customer questions and issues. Works to build customer confidence in the brand. Enters call details to the database.

MEDIA TRACK

PLOTTER

2018/12～

Handles data entry of various newspapers and magazines