日本と海外をつなぐクラウドソーシング

Operating4u

Chat Support,Data Encoder, Insurance Agent, Claims Processor

1997/02～ 2018/12

Present UK COMPANY
Chat Support
• Handles several accounts. (UK, Canada, New Zealand)
• I take care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customer's requirements are met.
January 2017 to present Freelance Nonlife Insurance Agent
• Handles Insurance policies underwriting, sales and marketing.
• Documentations and handling important emails and files of the said agency such as data entry and filing.


March 2016 to January 2017 Philam Life
September 2014 – February 2016 Sunlife Insurance
 Sells life insurance, invesments
 Do financial planning
January 2007 – December 2014 Security Pacific Assurance Corp.


Claims Processor
 Customer Service; talks to clients an be able to satisfy their concers and questions
 Handles important documents required for claiming
 Encoding, filling and evaluating medical reimbursements of claimants
 I handle claims reimbursements, deciciona making on claims and other legal matters pertaining to processing claims insurances.
September 2005 – November 2006 Land, People, Home Sales
Sales Manager/Executive Secretary to the Chief Operating Officer
Nature: Real Estate
 Telemarketing and customers service; servicing prospects and buyers the correct information about the properties we are selling and delivering to them good service through proper documentations
 Recruiting recommendable agents to sell an Ayala property
 Do secretarial and clercial jobs
May 2005 – September 2005 Vergo Enterprises
Account Executive (freelancer)
 Chemical and Lubricants
 Sells preventive maintenance chemicals, janitorial maintenance and lubricants to prospective customers

May 2003 – Ferbruary 2005 Gitec Consult MLA.
Secretary
Nature: Consultancy under German management
 Do correspondences assigned by the manager
 Supports the project through logical approach involving consultancy procedures
 Makes daily internal progress report and monthly financial statements concerning expenses and billings
June 1997 – July 1999 Gotesco Investments, Inc.
Assistant Project Coordinator/Executive Secretary
Nature: Cinemas
 Secretary to the Vice President
 Perform other duties that may be assigned from time to time
 Process cinema manager’s requests and operations as assigned by the department’s policies and procedures
 Customer service; making sure every customer’s needs will be satisfied through good and prompt service
March 1997 – June 1997 Gotesco Investments, Inc.
Accounting clerk/Data Encoder
Nature: Cinemas
 Reports to the Managing Head of the Candy Bar
 Do the filing and data entry of vouchers
 Supervises the sales of the department
March 1996 – Ferbruary 1997 Bankee Trading
EDP Staff
Nature: Toys and baby’s accessories
 Handled data entries of orders, issue invoices and delivery reports through local area network
 Controls inventory and submits reports to the President
.



ON THE JOB TRAININGS
Softworld Inc. (January – February 1996)
Sales training on software programming, telemarketing and other clerical job.
Social Security System Lawton Branch (Ferbruary – March 1996)
Filing, data encoding and sorting files