日本と海外をつなぐクラウドソーシング

Johnson & Johnson

Employee Relations Administration Specialist - Switzerland

2017/01～ 2018/12

- Resolving or escalating confidential inquiries in German and English related to interpersonal (employee/manager) conflicts, inquiries related to absence management or company policies; communication with third parties when appropriate
- Researching and gathering information in order to prepare involuntary termination cases for processing, including reorganization; drafting involuntary termination letters and exit agreements
- Pre-investigation in Performance Management, Discipline Management and Grievance cases
- Fully documenting all cases in case management application as required (using Salesforce software)
- Prague, Czech Republic

CSC

HR Specialist - Germany

2016/01～

- Producing contracts of employment and other documents related to employee’s life cycle in German, as well as making SAP data entries related to these
- Creating certificates of employment – letters of reference (Abschluss- und Zwischenzeugnisse)
- E-mail communication with business partners and HR operations in Germany
- Using: SAP, Lotus Notes, Workday, Haufe Zeugnis-Generator, MS Office
- Prague, Czech Republic

Microsoft

Sales Desk Researcher

2015/01～

- Created marketing documents in English and German customized with regard to industry trends, unique company strategies; aligned these to current technological trends while paying attention to spelling accuracy, formatting and stylistic details
- Worked with internal company programs, as well as MS PowerPoint and MS Excel
- Revised new document frameworks for stakeholder requested programs
- Gave initial training and support to a new hire
- Prague, Czech Republic

Global Bridge, Yerevan, Armenia

English Instructor

2014/10～ 2015/03

- Delivered intensive group and individual lessons of English for students of various ages

European Voluntary Service in Arax Centre NGO

EVS Volunteer

2013/09～ 2014/09

- Learned how to approach teaching English to students with another mother tongue
- Reached a level of Russian which enabled me to communicate freely in diverse situations
- Initiated the cooperation of the hosting NGO with Armenian Caritas
- Organized a simplified English staging based on a Czech theatre play
- Gyumri, Armenia

Cathays High School

Comenius teaching assistant

2011/09～ 2012/08

- Mentored Czech and Slovak Roma children and their parents at a High and Primary School with the aim to integrate pupils better within the school
- Launched a series of socializing trips due to which the children showed great behaviour improvement; improved my translating and interpreting skills
- Cooperated closely with teachers and school staff in order to deal with children’s behaviour issues
- Prepared a pupil for a higher British exam in German (A2)
- 2012 received Comenius Quality Award from the Czech national agency (NAEP) for involvement in instruction and other school activities
- Cardiff, United Kingdom