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asafalikhan
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- 最終ログイン : 2018-12-11
- 登録日 : 2018-11-28
職歴
詳細
ML Components
Customer care
2018/07～ 2018/10
Answer calls professionally to provide information about products and services, take/ cancel orders, or
obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and
comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further
investigation
ARKIN Plam Beach Hotel
Accountant
2015/06～ 2015/09
Working on payroll,Controlling the payroll, Do data entry and credit checks,Preparation of
vouchers,Assist the coordinator with month-end financial reports,Manage monthly tracking of physical
inventory, set up new staff accounts
National Bank of Pakistan
Assistant Manager
2014/06～ 2014/12
Handle transactions and answer customer queries
Effectively communicate ideas, suggestions and answers
Worked with payroll ,Preparation of vouchers
Refer customers to people who specialize with the type of problem or query they present
Complete complex money-related transactions
Offer upgrades and new banking services or products
Receive and count working cash at beginning of shift
Identify customers, validate and cash checks
Accept cash and checks for deposit and check accuracy of deposit slip
Process cash withdrawals
学歴
詳細
IBMS PESHAWAR PAKISTAN
2010/12～ 2015/01
Business Administration ( Finance )
Core Courses: Principles of Management,Financial Management, Financial Accounting, Financial
Investment and Risk Management, Contemporary Issues in Finance,Business Ethics, Cost
Accounting, Corporate Finance,Business Law, financial management. Islamic Banking ,
Managerial Accounting .
Research Thesis: Customer satisfaction management in National Bank of Pakistan
Lobachevsky university Russia
2016/07～ 2018/05
Master of Business managment 3.7/4 Cgpa
Lobachevsky state university, Nizhny Nogorod (Russia)
Courses Studied:
Research method in management,Research Project,Econometric, Modern strategic analysis,Elibrary
,Financial Accounting, corporate Finance, Banking and finance law, International Finance
,international economics, corporate valuation, Statistics For Business Decision Making,
Research thesis: Risk Management in Islamic banking example of United state of Emirates
Siena university Italy
2017/06～ 2018/10
Business Management and Governance 3.5/4 Cgpa
Siena University, siena (Italy)
Courses Studied:Research method in management,Research Project,Econometric, Modern
strategic analysis,E-library ,Financial Accounting, corporate Finance, Banking and finance law,
International Finance ,international economics, corporate valuation, Statistics For Business Decision
Making,
Research Thesis: Impact of Corporate Social responsibility on the financial performance in Islamic
banks of Pakistan
