日本と海外をつなぐクラウドソーシング

Hispanic Teleservices de Guadalajara

Bilingual agent

2014/12～ 2016/07

Working with around five or six software programs at the same time, the working flow consisted of giving technical support and general client service for persons of all around the United States and giving them comfort of that the company that they choose where the right one.

The Results company

Client service representative

2017/03～ 2017/07

I took part of a team that helped a third party company that was looking to grow their client service capabilities, and I like to think they chose the best company to do so. In that position I learnt even more about the kind of work that client service really is, always thinking in how to improve at any given task that it was giving to me.