日本と海外をつなぐクラウドソーシング

NISG

Head-SEMT

2014/01～ 2018/07

Responsibilities – Technology Management, Finance Management, Program Management, Change Management and Capacity Building.
Job Achievements -
• Have successfully on-boarded 20 eDistrict services into Unified Mobile Application for New-age
Governance (UMANG) platform.

• Have successfully lead the implementation of 56 eServices of eBharat –Electronic and Mobile services project covering 19 State departments.

• Have updated the IT Policy in 2016 for the State.

• Have formulated the Cyber Security Policy and Cyber security implementation guidelines for the State of Mizoram.

• Initiated Finance and Treasury Management Information system (FMIS) for Finance & Revenue Department with 8 Modules.

• Earlier four core IT infrastructure projects were completed successfully-State Data centre (budget-4.75 Million USD),State wide area network(SWAN -Budget-3.83 Million USD),CSC-Budget-0.76 Million USD),SSDG-(State service delivery gateway-Budget -1.36 Million USD),e-Bharat-(Budget -1.66 Million USD)

• Have formulated e-Governance Roadmap for the State of Mizoram for the next 5 years based on the existing NEGP framework and policies.

• Have lead the Impact Assessment of 6 Mission Mode Projects (MMPs) to assess the success of the MMPs namely Transport, Commercial Taxes, CSC & RIK, e-District and MSWAN.

• Have initiated cost effective wireless connectivity project for 8 North East States in which for state of Mizoram, Inter district wireless connectivity pilot project connecting all 6 districts of Mizoram with 50-150 MBPS bandwidth speed, has been successfully implemented.

• In close coordination with the CBMC, have assisted the state Government in addressing the issues related to capacity building and training requirements. The number of trained State employees have been around 780.

Kenafric Industries

HEAD-BIS

2013/01～ 2013/08

Responsibilities-

Responsible for complete business alignment of IT to business strategies which involves IT Infrastructure and Enterprise Solutions maintenance, enhancements and optimization.
Define short-term and long-term strategy, lead new implementations (SAP-ERP), and manage existing applications
LAN/WAN Environment - Define overall architecture, ensure high reliability, flexibility and uptime
Security & BCP compliance - Define security policies and procedures, achieve compliance to various regulations and ISO security requirements
Productivity / knowledge management- Develop and implement best-practice guidelines
Client interaction -Support setup of infrastructure, security compliance, infrastructure provisioning for sales team
Commercial function -Define IT budget, lead procurement of IT hardware & Software
Technology partnerships - Lead & manage technology partnerships
Team development -Mentor, Manage and develop existing IT team
Vendor management, IT Assets management (hardware and software licensing)
Job Achievements-
• Implementation of SAP (All in One ECC 6.0) on cloud (Data centre –MTN,Nairobi) infrastructure for Kenafric Industries Ltd. located at Nairobi, Kenya, in a short span of 3 months for 6 modules (FICO, SD, MM, QM, PP) and gone Live on 1st July, 2013.Awared the fastest successful implementation in Europe-Africa for SAP.
• Cost savings achieved due to re-engineering and process optimization was 2.6 Million USD.
• Improved Network Integration and stabilization of LAN/WAN from 47 % to 98.5 %.

HCL

Consultant

2007/09～ 2011/09

Responsibilities-
Interacting with CXO, CIO level and make presentations.
Managing and supervising the delivery and be the first point of contact for any client escalation.
Identifying gaps in operational process and recommend short term and long term goals for client
organization.
Assessing Application needs and deployment-
• Lead the Systems and technology evaluation.
• Interact with business users regularly for business automation needs, to ensure quick resolving of issues.
• Liaison between business user(s) and technical teams to maintain IT agility.
• Design new applications architecture and procurement models, keeping existing application landscape in mind so that new application fits into existing application framework and is able to interface with already running applications.
• Design hardware and licensing needs for the framework required to run new applications.
• Provide help for enhancement of IT infrastructure in green field deployments covering data transfer, existing hardware / applications phase-out plan, asses application server needs, process mapping between existing and new applications, key-user and end-user training design.
• Lead, coach and drive a team of technical staff with streamlined development and quality control process.
Application support/Training -
• Provide a channel between user and technical team and facilitate smooth problem solving for vendor managed products.
• Ensure proper documentation and knowledge base for processes, business need and technical documentation.
Vendor Management -
• Evaluate products and align competitive vendors for Management approvals.
• Evaluate vendors on quality and price for required applications.
• Align multiple vendor meetings and design process for collaborative applications, if required.
• Maintain issue tracker with vendor for support, post going live with an application.
• Co-ordinate application updates rollouts for all units.
Recommend centralized or de-centralized solutions to keep lower cost of ownership and maximum business value.
Providing continuous improvement strategies while managing projects.
Evaluating solution options and Technology strategy and make recommendations to clients
Preparing in-depth, high-level technology / product presentations, white papers and case studies for presentation to clients.
Program delivery Management and Solution Architect for CRM Application for Carphone Warehouse - the leading UK mobile retailer.
Provide improvements to MTAAS (Management of Tools As A Service) practice for clients of HCL.
Re-engineering of enterprise solutions for Carphone Warehouse (UK)(Telecom Company)
As Enterprise solution architect was involved in re-engineering of processes for de-merger of two businesses for CPW within the existing design and infrastructure of the IT Architecture of the company.
Involved with the total process of -
Business Driving Forces (SWOT) Analysis -> Business Strategy formulation -> Business Goals & Objectives derivation -> IT Strategy formulation -> IT Tactical Plan development -> IT Goals & Objectives derivation -> IT Process & operations ( IT PROJECTS execution) -> IT Performance Management(performance metrics, data collection and assessment).
Job Achievements-
• Awarded “Key to Exchange Quays Award” for data center and CRM application stack migration & consolidation for reduction in IT Maintenance Infrastructure cost for CPW (UK) by about 15 % and improved customer satisfaction by about 20 percent, finally helping achieve immediate business strategy objectives. Average time for billing reduced by 85 percent.

• Played key Enterprise Architect role in winning Infrastructure outsourcing bids for two US companies in the range of 6-10 Million Dollars.

• Key contributor to framework development for Cloud reference architecture used for new channel of consulting in the service portfolio of the company and development of Host Messaging Collaboration Suite Reference Architecture.

• Cut costs on Progress Licenses by streamlining the licensing model of Carphone warehouse which resulted in savings of Fifty thousand Pounds / annum.

J KTechnosoft

Technical Manager

1997/08～ 2007/09

Job Achievements-

• Program software delivery Management - Implementation of ERP-MFG/PRO for COCA-COLA to its regional branches, main distributors in 3 regions of India. Similar transformation done for DABUR as well which resulted in ROI of about 15-20 percent.

• Software Product Development and Program management of Hospital Management system (consisting of 18 modules) over a period of 2.5 years and implementation of the software in 14 EHA hospitals across the country. Involved in design formulation, business requirement gathering, high level specifications freezing, supervising modules development, implementation of complete software and post implementation maintenance. The ROI for all implementation in the hospitals resulted in benefits ranging from 15-30 percent of savings due to better management and audit tracking by the software.

• Developed Human resource Management system in a period of 2 years for in house deployment in the company and sister units of JK group.

• Market research and survey for customers fit for use of Maintenance Management system (IMPACT-XP) and providing demos of the software to prospects in India. Prototype implementation of in 3 companies.

• Thought Leadership and strategizing for launch of Real Estate ERP – COINS (Most known ERP IN UK/Europe) and providing demos of software to many Real Estate companies in India.

• As Training Manager handled (Internal and Corporate) for the company.

• Lead pre-sales bids for outsourced projects of customers by way of formulating technical RFP for acquisition of new customers in Healthcare, Retail and Real estate verticals with budget in the range of 20,000 Pounds to 1.5 Million Pounds. One of the largest successful bids won was of 2 Million pounds for Specsavers (UK).

• Development of Excise Module for an ERP (MFG/PRO) customized for Daewoo Motors. This resulted in improvement of tracking by way of audit of all taxes and self-generation of tax reports.

• Successfully handled Technical Support Division for the company for the Progress based application clients as Technical Support Country Head. Activities included –

 Handling escalations from clients of Progress applications related to Technology support.

 Database administration activities such as logical and physical database design; database backup and crash recovery, security setup, Progress software installations, upgrades and configuration,

 Performance monitoring, reporting and tuning; capacity planning and automating database administration functions using scripts as per customer needs

 Suggesting guidelines for database standards, requirements and loading scripts that streamline database extract and load processes.

 Solve database problems on indexing, block corruption, shared memory etc. through analysis of the problem and operating system.

 Solving connectivity issues of Progress with Other RDBMS like ORACLE 9i, 8i, INGRES 6.X etc. Conducting training programs for DBA in Progress.
 Prototyping for the prospective clients for Webspeed Product.

 Prototyping and demos of Corvu BI Reporting tool and Sonic-MQ Product used for integrating Applications over the B2B Web Scenario.
• Other Software Development Projects handled as Technical Project Manager –

 Specsavers (Retail Opticals Chain –UK)
 Development of School Management system for JK Group of Schools
 Corvu CorStrategy Module Prototype Implementation for NTPC
 Oracle and SQL Enabling a Progress Application (Grampian software)
 Implemented Fathom Replication (9.1d) for Metzeler and Steel Authority of India
 Excise Module (Interface with MFG/PRO) DAEWOO MOTORS
 Corvu version 4.3 implementation for Hindustan Lever (HLL)
 Prototyping For Housing development Board, State Trading Corporation, STAR TV, ALL INDIA RADIO in Webspeed ver. 3.0
 IMPACT-XP (Maintenance Management System)-Pre-sales role