日本と海外をつなぐクラウドソーシング

SITA Information Networking Computing (Asia Pacific) Pte. Ltd.

Field Operations Engineer

2017/05～ 2018/05

• Provides Technical on-site support on all Airport terminals for issues involving APC CUTE workstations and Self-Service kiosk.
• Support installations of new equipment used for Airport ground operations
• Support Server installations, Troubleshooting, and maintenance
• Provides support on Airport workstations (Check-in counters) and maintenance
• Provides support on company asset tracking and tagging
• Receives and interacts with Internal customers through email and phone relating to airline application and airline system upgrading.
• Provides assistance on ground operations relating to airport equipment deployment (Switch racks, UPS, Workstations, Self-Check in Kiosk) and commissioning.
• Provides remote support on calls relating to software and airline application issues