日本と海外をつなぐクラウドソーシング

SITEL

Customer Care Representative for Virgin Media (United Kingdom)

2013/03～ 2013/06

Receive inbound calls from customer with regards to moving their service to other house or cancelling their service.
Answer customer’s questions, to obtain full understanding of what information is being requested.
Knowledge of products.
Communicate clearly and effectively with participants.
Recognizing and managing assertive customer calls.

IBM

Customer Service Representative as Seller Support for Amazon.com (United States)

2013/08～ 2014/02

Receive inbound calls from seller who are selling on Amazon.com.
Answering there issues and questions with their account and other information e.g. Personal Information, Financial Account, Item list.
Knowledge of product.

KETO LIFE

Nurse

2015/04～ 2015/06

Ask and write down client’s personal detail e.g. full name, birthdate, and age.
Records clients’ height, weight, blood pressure and body fat.