日本と海外をつなぐクラウドソーシング

Genpact LLC

Collections and Fraud Specialists

2016/09～ 2017/10

Worked with one of the largest financial institution on North America as a Collections and Fraud Specialists. Handles delinquent accounts of customers with care and helping them set up a payment plan for their accounts. Investigating unusual credit transactions and verifying it's authenticity.

Convergys Corp.

Customer Service Professional

2017/11～ 2018/11

Worked with the largest Data/Records management and Secure Shredding services in the world as a Customer Service Professional. Handles sensitive/confidential and medical documents. Schedule secure file delivery and pick up. Set up secure shredding services with customers using state of the art shredding machines.