日本と海外をつなぐクラウドソーシング

Johnson Controls, Inc.

HR Operations Analyst, TAO

2017/08～

Partner with global ratings HR team to support to provide proactive HR solutions, counsel and guidance and core people planning process, talent reviews and employee relations processes. Provide data analysis and ad-hoc reporting. Schedule interviews utilizing conference calls, video conferencing system, etc.; arrange business travel, coordinate meeting arrangement and track expenses while exercising discretion in managing confidential and sensitive nature of communication. Serve as primary source of knowledge and expertise to partners, staff and HR personnel on onboarding, learning and education, compensation and benefits, reimbursements, application status, and HR policy. Offer implementation support for various HR systems as well as post-implementation assistance including TALEO password resets. Complete operational tasks utilizing JCI’s shared service model for employee population. Interpret and advise HR staff, management and employees regarding employee and organizational data.
• Consistently support compliance by maintaining confidentiality, protecting organization’s assets, reporting non-compliance and acting with integrity
• Help revise HR Operations and Procedures Manual and redesign department templates for efficient processing
• Accountable for demonstrating knowledge, skills and abilities necessary to provide excellent and culturally sensitive service to colleagues and company employees

Conduent HR Service

PROPOSAL ADMINISTRATOR

2015/03～ 2018/03

Supervised team of five proposal specialists in Monterrey, Mexico in the development and implementation of processes. Facilitated development of proposal plans, assignment of responsibilities, and draft production. Oversee workloads to ensure service level requirements were met. Successfully identified opportunities to increase department efficiency. Edited final proposal submissions to ensure quality control. Developed comprehensive reports, abstracts, and charts to present data strategies.
• Successfully curated content question and answer sets; managed bid management systems
• Improved online proposal database content to facilitate timeliness and quality
• Researched and developed client case studies

Conduent HR Services

SENIOR ADMINSTRATIVE ASSISTANT

2010/03～ 2015/03

Supervised, prioritized and delegated administrative tasks to support staff of five administrative specialists. Guaranteed that executives and management received expense reimbursements in an accurate and timely manner. Instituted system and procedures for administrative support functions, resulting in consistency and reduction in errors.
• Attained title of “Employee of the Quarter” four times for providing superior administrative support
• Recognized for financial acumen, managing AP/AR, invoicing, and vendor accounts, conducting due diligence and reconciliations
• Played key role on a team project that completely redesigned both company’s Internet and Intranet sites
• Successfully implemented innovative scheduling system to effectively organize travel schedules

Automation International, Ltd.

SENIOR PURCHASING AGENT, CENTRAL & SOUTH AMERICAN MARKET

2008/01～ 2010/12

Developed and implemented overall procurement strategies and procedures to ensure the best quality products are purchased at the most economical price and on a timely basis. Use supplier relationships and knowledge of commodities markets to determine optimal timing for purchases. Contacted new and existing vendors to analyze the impact of adding new product lines, as well as switching existing lines to new vendors. Ongoing account administration: monitoring and analyzing customer satisfaction results; resolving client concerns; executing renewal contracts. Helped develop purchasing budget based upon sales and turnover objectives.
• Account penetration: introduced new products and services to existing customer base; acting as liaison
• Marketplace assessment: competitor product and service reviews; comparative pricing research; devising subsequent appropriate plans of actions for sales activities
• Slashed administration costs 35% by negotiating pricing and fees and ensuring continuation and enhancements of services
• Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns