Crowdsourcing Workshift > Search Freelance > pablofore > CV
pablofore
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Colombia
- Favorites : 0 Results
- Skills
- Advertising and Public Relations
- Email Marketing
- Telemarketing and Tel Sales
- Business Plan and Marketing Strategy
- Business Consulting
- Personal Assistant
- Customer Service & Support
- Web Search
- Interview
- English ⇔ Spanish
- Last Login : 2018-07-28
- Member Since : 2018-07-11
Career
Description
SITEL DE COLOMBIA S.A.
CUSTOMER SERVICE REPRESENTATIVE
2011/01～
• Provide exceptional customer service (Sprint wireless US), technical support, product information, billing and usage, B2C sales.
ON-Q GLOBAL SOLUTIONS
SUPERVISOR
2012/09～ 2013/12
• Supervise the calls queue, send reports, help the agents with inquiries and take escalated calls.
CONVERGYS CUSTOMER MANAGEMENT
CUSTOMER SERVICE REPRESENTATIVE
2014/01～ 2014/11
• Provide exceptional customer service (At&t US), technical support, product information, billing and usage, B2C sales.
SCOTIABANK CANADA
BANK REPRESENTATIVE
2015/01～ 2015/12
• Advisoring with payments, wire transfers, lines of credit, credit cards, mortgages, checks, bank drafts, etc.
FIGTREE S.A.
TRAINER SPECIALIST
2017/08～ 2018/05
• Direct structured learning experiences for new hires, conduct orientation sessions and monitor their quality and results.
